FAQ'S

We accept Direct Credit(online bank transfer), Cash and Eftpos.

We respect our customers and the goods delivered to our customers. Therefore, we choose the reliable service from Fastway for our delivery carrier. In order to provide our customer the most cost efficient delivery option, we have provided varies freight options for customers to choose. It is customers’ responsibility to choose the right freight option. In case the wrong freight option is chosen, JC Online have rights to claim reimbursement for the differences. If customer wants to cancel the order when they are not happy to pay the differences, JC Online will charge 10% as restocking fee. If you do not accept this term, please do NOT place orders. If you are not sure which option to choose, please contact us.

We are selling over 2000 goods over our website. Our stock is updated daily. However, there is small possibility you have ordered some products that have been sold out at the same day. In this case, we will offer the customer 3% discount of the next order (yes, all products in the next order) and give the customer full refund.

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